Privacy Policy

We collect information you provide directly to us, including:

• Account information: name, email address, and password when you create an account.
• Content you submit: text, prompts, and instructions you provide to generate captions.
• Payment information: processed securely through our payment provider; we do not store your card details.
• Usage data: how you interact with the app, features used, and session activity.
• Device information: browser type, operating system, IP address, and device identifiers.

We use the information we collect to:

• Provide, maintain, and improve the Postify service.
• Process transactions and send related information, including purchase confirmations.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.
• Personalise your experience and tailor caption suggestions.
• Monitor and analyse trends, usage, and activities to improve the service.

Postify uses artificial intelligence to generate social media captions. Here's what you should know:

• Prompts and inputs you submit are processed by our AI models to generate captions.
• We may use aggregated, anonymised data to improve our AI models.
• We do not use your personal content to train AI models without your explicit consent.
• Generated captions are yours to use — we claim no ownership over content you create.
• Do not submit sensitive personal information (e.g. passwords, financial data) in prompts.

We do not sell your personal information. We may share your information with:

• Service providers: third-party vendors who assist in operating our service (e.g. payment processors, cloud hosting, analytics).
• AI providers: anonymised prompt data may be processed by third-party AI providers under strict data agreements.
• Legal requirements: if required by law, court order, or governmental authority.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account data is retained until you delete your account.
• Generated captions and prompt history are retained for up to 12 months.
• Payment records are retained for 7 years as required by financial regulations.
• You may request deletion of your data at any time (see Your Rights below).

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data ("right to be forgotten").
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing of your personal data for certain purposes.
• Withdrawal of consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at AIsaintuk1@gmail.com.

Postify is not directed to children under the age of 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice within the app. Your continued use of Postify after changes become effective constitutes acceptance of the updated policy.

For questions about this Privacy Policy, contact us at AIsaintuk1@gmail.com.